Frequently Asked Questions
Everything you need to know about the Étalon by Steve Canar experience.
What is the standard shipping time for orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days domestically, while international shipping times vary by destination.
What is your return and exchange policy?
We offer a 14-day return policy for items in their original, unworn condition with all tags attached. Please note that certain limited-edition pieces may be final sale.
How do I ensure I select the correct size?
Each product page features a detailed size guide tailored to the specific cut of the garment. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your collections limited edition?
Yes, Étalon by Steve Canar focuses on exclusivity. Many of our pieces are produced in small batches to ensure high-quality craftsmanship and unique style for our customers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout.
How should I care for my Étalon garments?
To maintain the integrity of the fabrics, we recommend following the specific care instructions on the inner label. Most of our high-end pieces benefit from professional dry cleaning or cold hand washing.